Booking Process
When you book your tour is helpful to tell us about your travel, and also your interests, then we can choose the right guide for your tour based on your interests and the availability.
In most of the cities, we only need 24 hours to match you with the perfect local guide. In smaller cities, we ask few days to fulfill your booking.
Please to contact us if you would like to add or remove a person from your booking.
We accept all major credit cards.
If the tour guide cancels your tour, we will reach out to you with other options. These options will include a new tour guide who is available or a change in date. Please know we take cancellations very seriously.
We understand that plans can change, so as long as you cancel your booking 24 hours before the tour, you get a full refund automatically.
Most of our tour guides are passionate by their city, it means that they will give you a local experience with a friendly way, and also show you most of the important city spotlight, like monuments, best places to eat and more. .
There is no specific itinerary since you can customize it with your tour guide before you start together .
If you decide for exmple to use the public transportation or enter an attraction, you would need to cover these costs for yourself and your guide tour.
Payments & Cancellations
We accept all major credit cards.
If the tour guide cancels your tour, we will reach out to you with other options. These options will include a new tour guide who is available or a change in date. Please know we take cancellations very seriously.
We understand that plans can change, so as long as you cancel your booking 24 hours before the tour, you get a full refund automatically.
About the tour
Most of our tour guides are passionate by their city, it means that they will give you a local experience with a friendly way, and also show you most of the important city spotlight, like monuments, best places to eat and more. .
There is no specific itinerary since you can customize it with your tour guide before you start together.
If you decide for exmple to use the public transportation or enter an attraction, you would need to cover these costs for yourself and your guide tour.
Once you meet your local tour guide, then you can make an arrangement, if it is possible at the end of the tour to do it as an extra time.
If your accommodation is in the city center it is possible that your tour guide picks you up by providing the right address, but if you are staying outside the city center then it's much better to contact your guide in advance to see the possibilities.
As long as the cruise port or the airport is walking distance from the city centre, your guide can pick you up.If the distance is long then it's much better to contact your guide in advance to see the possibilities.